The words 'organising' and 'servicing' are trade union jargon for two different styles of union.
Although they are very different there can be areas where they overlap - eg there is a small amount of servicing in an organising union.
The way we talk to members and potential members has an impact on their understanding of why PCS exists and how it operates. The points below summarise the main differences between an 'organising' and a 'servicing' union.
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