15 June 2012
The PCS posters were on union noticeboards and highlight the real experiences of workers in DWP call centres – including one who was told off for wishing an unemployed person "good luck".
They also refer to the number of callers who threaten suicide because of cuts to disability benefits.
Industrial action is not mentioned.
The PCS posters were a response to an insensitive management propaganda campaign aimed at people who take time off sick.
Fran Heathcote, president of the PCS DWP group, said. “This is as an attack on the union’s independence. The posters are no different in content to those we've used before and we can see no justification for them being banned."