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PCS Comment

15 June 2012

Managers in government call centres have been taking down union posters that expose the brutal way workers are told to treat people on benefits.

Bosses in the Department of Work and Pensions (DWP) said the notices were offensive and an incitement to take industrial action.

The PCS posters were on union noticeboards and highlight the real experiences of workers in DWP call centres – including one who was told off for wishing an unemployed person "good luck".

They also refer to the number of callers who threaten suicide because of cuts to disability benefits.

Industrial action is not mentioned.

Follow this link to see the rest of posters they tried to ban

The PCS posters were a response to an insensitive management propaganda campaign aimed at people who take time off sick.

Fran Heathcote, president of the PCS DWP group, said. “This is as an attack on the union’s independence. The posters are no different in content to those we've used before and we can see no justification for them being banned."

See all seven posters that the government tried to ban

PCS in the Department for Work and Pensions

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