15 - 17 May 2012Training course
This is a 3-day course designed for PCS reps who have a specific role in dealing with members’ problems.
The course aims to assist you to: review workplace issues and the types of problems that members face; develop a systematic approach to handling members’ problems and develop practical interviewing and negotiation skills.
The course covers:
PCS Glasgow Granite House, 4th Floor 31 Stockwell Street Glasgow
Tel: 0141 548 5080
Use this form to apply for PCS courses in Scotland.