Your departmental procedures will contain deadlines which you will need to be aware of.
Your rep will advise you about your options. You will also need to be clear and realistic about the outcome you are looking for.
Contact with PCS should initially be made at local office or branch level. In certain sensitive situations, contacting a branch officer may not be appropriate.
It may be that you don't know who your local representatives are. In such circumstances, please contact your bargaining unit or regional office or ring 020 7924 2727 and ask for the department that deals with your employer.
The PCS Equality, Health and Safety Department can also assist with any aspect of discrimination.
Your PCS rep will be able to assist you by:
Whilst we can assist you with your case, you will need to provide the information necessary to pursue the complaint.
In most instances, your local PCS representative or branch officer will be responsible for helping you with your case.
It may be, however, that your case is particularly complicated, or that legal advice or representation is appropriate.
PCS is organised into 'bargaining units' which are responsible for Civil Service departments, agencies and private sector employers.
The bargaining unit will coordinate more complicated cases, referring them to more experienced representatives if necessary.
The bargaining unit also coordinates legal advice where appropriate, through the PCS Employment Law Scheme and the Legal and Personal Case Department.
It is important that you review your case regularly with your representative. You should check regularly to ensure that deadlines are met, and that you are both aware of any progress made.
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